Our Satisfaction Guarantee

We understand that you might have some concerns about using the services from an Internet based company, especially when your corporate reputation is resting on the work that we do for you.

To eliminate any fears that you might be having about working with us, let me be completely upfront with you – there is NO RISK when you engage our services. We give you a 100% guarantee that you will receive world class design talent, consistently professional service and unparalleled customer service. This is our recipe for delivering you a company logo that will drive customers to and not from, your business.

If you don’t simply fall in love with the logo we design for you first time around, we commit to continuing to work on your logo project until you are completely satisfied. If for any reason you wish to stop the development of your company logo then all you need to do is speak to or email your account manager anytime before your first round of revisions, and you will receive an immediate refund your money (less a 20% administrative fee )

The refund policy will not take effect in any of the following events:

l01l   If you have approved your logo design.
l02l   If work was commenced on one of your samples and 3 or more logo design changes were effected at your request.

 

If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.